Joint Base Lewis - McChord MWR
Family & Morale, Welfare & Recreation

·      Armed Forces Community Service

Armed Forces Community Service is a combination of Army Community Service and Airman & Family Readiness Center programs and initiatives designed specifically to assist military personnel, retirees and their families in coping with a variety of topics from relocation to survivor outreach assistance. Some AFCS services are available to civilian employees and their family members. AFCS provides information, assistance and guidance to members of the JBLM community in coping with personal and family problems beyond the scope of their own resources.

Facility Hours of Operations
and Services Location & Phone

Mon. - Fri., 7:30 a.m. - 4:30 p.m. with limited services on training holidays and closed on Federal holidays.
Waller Hall (the “Welcome Center”), AFCS Front Desk, 2140, on the corner of Liggett Ave. and 12th St.
Appt./Info: 253-967-7166

Army Emergency Relief

• Assistance with emergency financial needs: rent, utilities, no-pay due, vehicle repair, etc.
• Loans / grants
• After hours or weekend emergency assistance can be provided by the Red Cross (toll free 1-877-272-7337).

Armed Forces Family Action Plan (AFFAP)

Mon. - Fri. 8 a.m. - 4:30 p.m.
Family Resource Center, 4274 Idaho Ave.,
Corner of 9th Div. Dr.
JBLM Lewis Main

• Solicits suggestions annually to improve specific programs within the Army or at the installation level.

Armed Forces Family Team Building (AFFTB)

• Support for the Military Spouse through social opportunities.
• Provide training in military culture, leadership and personal growth.
Family Resource Center, 4274 Idaho Ave.,
Corner of 9th Div. Dr.
253-967-AFTB / 967-2382

Installation Volunteer Corps Program

Mon. - Fri. 7:30 a.m. - 4:30 p.m.
Volunteer Management Information System (VMIS) –; Volunteers register, browse & apply for positions, and maintain hours
Family Resource Center,
Bldg. 4274, Idaho Ave.

Employment Readiness Program

• Skills assessment/job counseling
• Job application/resume assistance
• Interview skills building
• Job banks and employment referral
• Business office skills training
• Computers available for use
551 Barnes Blvd., McChord Field   
253-982-WORK (9675)                                                                                                                  

Exceptional Family Member Program

Monday-Friday 7:30 a.m. - 4:30 p.m.
Saturday, 10 a.m. - 4 p.m.
Closed on Sundays and Federal Holidays
EFMP - Waller Hall (Bldg. 2140)
AFCS - Corner of Liggett Ave & 12th St.
253-967-9704 or 253-967-7166

Family Advocacy Program

• Victim Advocacy and Sexual Assault Response Coordinator (24/7 # 966-SAFE/7233)
• Supports and assists Service members and their Families to strengthen Family relationships using education, information and referral.
• Communication & life skills classes.
• New Parent Support such as Play Morning and Parenting Classes
• In-home support

Family Readiness Group & Key Spouse Training

Mon. - Fri. 7:30 a.m. - 4:30 p.m.

• Family Readiness Group (FRG) Training
• FRG Point of Contact Training

FRG Training: AFCS in Waller Hall
Bldg. 2140 Liggett Ave.
FRG Class Reservation:

Key Spouse Training: AFCS-McChord
552 Barnes Blvd., McChord Field

Financial Readiness Program

• Provides Service Members and Families budget development, education and guidance to help them achieve personal financial readiness.
• Classes on financial planning, money management, credit, insurance, and consumer issues.
• Assists with credit report concerns.
• Assists with financial concerns related to a security clearance.
253-967-1453 or 253-982-2695

Community Information Services

• Conducts assessments with individuals and families; and provides assistance and referrals to the appropriate program or agency.
• Maintains an extensive resource file of local public, private and voluntary service agencies and organizations to assist individuals and Families get the assistance they require.
• Referral for WIC and food assistance.

Telephone: (253) 967-7166

Military and Family Life Counselors

• Supports Service members and their Families by supplementing existing Family programs.
• Provides confidential short term, situational and problem-solving counseling services.
Bldg. 2166, corner of 12th St & Liggett

Mobilization, Deployment & SSO Program

Educational presentations, briefings and services to help prepare for the issues surrounding deployment, mobilization, post-deployment, and reunion.

• Personal and Family readiness training, consultation and assistance (Family and Personal Care Plans).
• Individual and Unit pre-deployment, rear detachment, reunion and reintegration training
• Children and deployment workshops
• Care Team training

Outreach Program

Designed to supplement center based services; this program informs, educates, supports and assists Service members (Active, Reserve & Guard), and their Families who are geographically or socially isolated from a military installation.

Relocation Readiness Program

• Relocation planning, information and assistance
• Newcomers and Overseas orientations
• Unit sponsorship training
• Waiting Families Support Group
• Citizenship and Immigration Services
• Computers available for use
• Loan Closet (basic household items)


Provides Sexual Assault Victim Advocacy and assistance with safety planning
• Assists with restricted & unrestricted reporting
•Offers resources, referrals and training
2013 N. 3rd St. & Pendleton

JBLM Lewis Main

24/7 SHARP Hotline: 253-389-8469


Service Member and Family Assistance Center (SFAC)

Mon. - Fr. i 7:30 a.m. - 4 p.m.
Closed for lunch 1200-1230
9059 Gardner Lp.
JBLM Lewis Main
SFAC 253-966-8433
Director 253-966-8434
DSN 347-8433
FAX 253-966-4275
Billeting 253-966-4636
Chaplain 253-641-6702

Survivor Outreach Services

• Provides long-term support to surviving Family members
• Conducts research focus groups
• Information and referral services
• Relocation support
• Financial planning
• Money and debt management
• E-mail:

·       EFMP

·       JBLM Armed Forces Family Action Plan

·       Air Force Aid Society

·       Army Emergency Relief

·    Armed Forces Family Team Building

·       Installation Volunteer Corps Program

·       Employment Readiness Program

·       Family Advocacy Program (FAP)

·     Family Readiness Group & Key Spouse Training

·       Financial Readiness Program

· Community Information Services

·       Military and Family Life Counselors

·       Mobilization, Deployment & SSO Program

·       Outreach Program

·       Relocation Readiness Program

·       SHARP Program

·       Service Member and Family Assistance Center

·       Survivor Outreach Services

Visit Full Site